Diving into planning decisions: What we learned from our latest user research 

Graphic to illustrate planning data

User research is underway on standardising planning decision notices. Local authorities currently use different formats to record planning application outcomes, but standardisation would make crucial data instantly available for effective planning, analysis and forecasting. The data standards community has been providing invaluable feedback on where standardisation can deliver the biggest positive impact for the sector.

PropTech innovation takes on housing delivery challenges  

Posted by: , Posted on: - Categories: Digital Planning, PropTech
A group of people including Chief Planner Joanna Averley and representatives from the 12 selected pilots

Following rigorous judging, 12 project teams have been selected from 84 applications to tackle three fundamental problems holding back housing delivery in England. Working alongside local authority and developer partners, each innovator will work until March 2026 testing their solutions in the real world.

Designing a user-centred intranet to help our staff work more effectively 

Posted by: , Posted on: - Categories: Design, Ways of working
a laptop screen showing the new intranet homepage

An intranet is an essential digital platform that connects employees within an organisation, giving them easy access to internal news and resources. Sian, content designer, shares how user-centred design transformed our department's intranet, streamlining communication, knowledge sharing and accessibility to help our UK-wide staff work more productively and efficiently.