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Innovation

Design, delivery, and determinism: reflections on the SDinGov conference 2024 

a group photo of conference participants

Back from the recent Service Design in Government 2024 conference in Edinburgh, Dominic, a senior user researcher in MHCLG's Common Tools as a Service team, shares his key takeaways from an event rich with insights on design, delivery, and the use of artificial intelligence.

Taking a bold, innovative approach to tackle the digital and data recruitment challenge 

Posted by: , Posted on: - Categories: Careers, Innovation, Ways of working

Digital and data roles are known to be difficult to fill, not only in government but in the wider sector, due to a shortage of skills and high demand. In this blog post, we share how MHCLG Digital has taken innovative steps and applied digital, user-centred approaches to overcome the challenges associated with digital and data resourcing.

Exploring the use of artificial intelligence to streamline the planning process

Posted by: , Posted on: - Categories: Digital Planning, Innovation
a residential area seen from above

Planning documents often contain vast amounts of valuable information, but accessing and using this data can be challenging. Artificial intelligence offers a potentially promising solution to extract key information and insights, and this post talks about how the Digital Planning Programme is exploring the use of artificial intelligence to streamline the planning process.

PropTech Innovation Fund: how it's helped identify barriers to adoption of digital engagement tools and the role of government and partners to reduce them

Posted by: , Posted on: - Categories: Digital Planning, Innovation, PropTech
A group of people sitting around a table and discussing something

Through Rounds 1-3 of the PropTech Innovation Fund, we have funded 65 pilots involving 47 different LPAs. This blog post outlines the top five barriers identified through our pilots and research. If these are addressed, we believe they will help enable the adoption of digital engagement tools at scale. 

DLUHC announces allocation of funding for council-led initiatives advancing innovative digital planning services

Posted by: , Posted on: - Categories: Digital Planning, Innovation, PropTech
a title card that says 'funding awarded to council-led initiatives advancing innovative digital planning services'

The DLUHC Digital Planning Programme is supporting further Local Planning Authorities (LPAs) through the latest funding round for digital services to improve planning.  In this blog post, we announce allocation of funding for council-led initiatives advancing innovative digital planning services.

DLUHC Innovation Squads: developing our HR chatbot from problem to vision to solution

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Chat icon made with binary code. Chatbot assistant application. Talk bubble speech. Dialogue balloon. Binary data and streaming digital code. Matrix background with digits.

Our first Innovation Squad, a team of colleagues from different specialisms across the Department for Levelling Up, Housing and Communities (DLUHC), apply creativity and novel thinking to improve processes across the organisation. In this post, they share how they built on their initial successes and the role of good content in further enhancing user experience in the HR space.

DLUHC’s first Innovation Squad: experimenting with AI and chatbots

Posted by: , and , Posted on: - Categories: Innovation
The Innovation Squads team deliver a show and tell to DLUHC colleagues

Government always seeks new ways to increase efficiency, solve problems and make improvements. Here at the Department for Levelling Up, Housing and Communities (DLUHC) we continually drive process improvements through multiple initiatives. In this post, we’ll talk about our latest initiative: Innovation Squads.