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Innovation Squads team

DLUHC Innovation Squads: developing our HR chatbot from problem to vision to solution

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Chat icon made with binary code. Chatbot assistant application. Talk bubble speech. Dialogue balloon. Binary data and streaming digital code. Matrix background with digits.

Our first Innovation Squad, a team of colleagues from different specialisms across the Department for Levelling Up, Housing and Communities (DLUHC), apply creativity and novel thinking to improve processes across the organisation. In this post, they share how they built on their initial successes and the role of good content in further enhancing user experience in the HR space.