This year’s World Mental Health Day theme is ‘workplace mental health’. In this post, our colleague Noor talks about some of the mental health initiatives he has led on and been involved in whilst at MHCLG, and shares some insights and tips on how employers can support mental health in the workplace.
This post discusses the difference between user needs and user biases, the consequences user biases can have, and the strategies and techniques the Common Tools as a Service team has implemented in their user research to counteract them.
Back from the recent Service Design in Government 2024 conference in Edinburgh, Dominic, a senior user researcher in MHCLG's Common Tools as a Service team, shares his key takeaways from an event rich with insights on design, delivery, and the use of artificial intelligence.
In the world of designing and launching new funds, guided self-service will allow grant teams in MHCLG to pick up and re-use established patterns to support grant delivery with minimal input from the department’s Funding Service. Read about examples of guided self-service and the reasons why it’s needed.
A career in MHCLG Digital is open to everyone regardless of their background. The Civil Service Summer Internship Programme fosters an inclusive environment and welcomes individuals from all academic paths, giving them a chance to experience working in the Civil Service. In this post Megan, healthcare student and summer intern in MHCLG, shares her experience within the Local Digital team.
Digital and data roles are known to be difficult to fill, not only in government but in the wider sector, due to a shortage of skills and high demand. In this blog post, we share how MHCLG Digital has taken innovative steps and applied digital, user-centred approaches to overcome the challenges associated with digital and data resourcing.
As government programmes continue to tackle many complex challenges, there is an opportunity to evolve our delivery approaches to ensure they are optimally structured to deal with complexity. This post discusses the idea of ‘adaptive funding’, influenced by agile methodologies.
In this blog post, we share the insights behind our approach to scaling data standards and an update on how we are addressing the challenge of unconnected systems in councils. Over 300 councils and sector organisations have committed to the …
In this blog post, Luke Radford, Business Analyst and Fast Streamer turns the spotlight on our growing business analysis and performance analysis community of practice, and shares his experience of working on the Homes for Ukraine Sponsorship Scheme.
For the past few months, an MHCLG Digital team has been working on a new initiative called Common Tools as a Service (CTaaS), which is set to become an expanding area of MHCLG Digital. This blog talks about the progress and work that has emerged from MHCLG Digital’s previous experiences and lessons learned in building services at pace and scale.
