Energy performance certificates (EPCs) help people understand how energy efficient their buildings are and what they can do to improve it. They’re used by landlords, renters and buyers, homeowners but also by policy teams. Find out how we’re applying user research and user-centred design principles to redesign the EPC, so that it better meets user …
We’re pleased to share a milestone in our social housing data work, the delivery of a new data standard to support Awaab’s Law.
User researchers in the Elections Digital team are working on initiatives to improve voter registration by making the process simple and accessible. Find out how the team has been improving its understanding of the mobile-first experience of many citizens interacting with digital election services and what they learned along the way.
Crucial planning decisions data is stored inconsistently across different local authority systems. We're now expanding our data specification work to standardise planning application decisions, creating consistent data flow throughout the system. Help shape this work to ensure it helps local authorities, central government, developers, and communities better understand how our places are changing.
