User-centred design (UCD) is integral to building and delivering more efficient and effective policy and services for the public we serve. Yana and Cathryn, UCD Operations (Ops) Managers within MHCLG, share insights on the unique role of UCD Ops and how it supports scaling up UCD practices and impact across the organisation.
Through strategic partnerships with Geovation, the UK PropTech Association, and the Digital Task Force for Planning, the Digital Planning programme is evolving its approach to scale the adoption of PropTech. We're bridging public and private sectors with one shared goal: converting PropTech's proven potential into systematic change that can help deliver 1.5 million homes and …
The Rapid Policy Insight team in MHCLG is embedding user-centred design into policy by working closely with policy teams over focused 7-week sprints. Read about the value of this approach, and how it helps shape more effective, user-focused policy.
Our work continues to standardise the planning application process to build a more data-rich planning system. After inviting everyone to review the baseline specifications for submitting an application, we’re now focused on preparing them to become mandated national standards, through rigorous testing and active collaboration. Working in the open remains our priority and we’re particularly …
