Unlocking collaboration: new ways of working in our delivery community of practice

Posted by: , Posted on: - Categories: Communities of practice, Ways of working
post it notes on a table, with some hands visible, arranging them

In this blog post, Dave O'Gorman, Head of Delivery, sheds light on an innovative approach to asynchronous working in the department's delivery community of practice, and illustrates how they’ve used it to improve their community onboarding process. 

Applying user ecosystem thinking in the Funding Service

Posted by: and , Posted on: - Categories: Design, Funding Service
The 'Rethinking users' book on a table, with some post-it notes next to it

In this post, a policy lead and a user researcher discuss the concept of user ecosystem thinking and how it can be applied by designers in their day-to-day work. This concept and the practical activities we discuss in this post are derived from the book ‘Rethinking Users: A Design Guide to User Ecosystem Thinking’.