For the past few months, an MHCLG Digital team has been working on a new initiative called Common Tools as a Service (CTaaS), which is set to become an expanding area of MHCLG Digital. This blog talks about the progress and work that has emerged from MHCLG Digital’s previous experiences and lessons learned in building …
Planning documents often contain vast amounts of valuable information, but accessing and using this data can be challenging. Artificial intelligence offers a potentially promising solution to extract key information and insights, and this post talks about how the Digital Planning Programme is exploring the use of artificial intelligence to streamline the planning process.
In this blog post, Dave O'Gorman, Head of Delivery, sheds light on an innovative approach to asynchronous working in the department's delivery community of practice, and illustrates how they’ve used it to improve their community onboarding process.
In this post, a policy lead and a user researcher discuss the concept of user ecosystem thinking and how it can be applied by designers in their day-to-day work. This concept and the practical activities we discuss in this post are derived from the book ‘Rethinking Users: A Design Guide to User Ecosystem Thinking’.
The Funding Service team is hiring! Do you work in engineering, user research or interaction design, and are looking for a fulfilling and impactful career opportunity? Join us online, meet our teams and potentially get hired.
We’re holding our next Digital Recruitment Days virtually, on 25 and 26 April! Do you work in engineering, user research or interaction design, and are looking for a fulfilling and impactful career opportunity? Join us online, meet our teams and potentially get hired.
One major challenge councils face is unconnected technology solutions that can’t share data with each other. This has a real world impact, as described by a council officer during our Future Councils pilot: “We have a disjointed view of our …
Through Rounds 1-3 of the PropTech Innovation Fund, we have funded 65 pilots involving 47 different LPAs. This blog post outlines the top five barriers identified through our pilots and research. If these are addressed, we believe they will help enable the adoption of digital engagement tools at scale.
In this post, Greg Winfield, Head of User-Centred Policy Design at DLUHC, talks about how adding user-centred design support at the spend control gateway spreads digital thinking across policy-making.
From March to October 2023, we worked closely with 8 pilot councils to identify the most common challenges that consistently block local government digital transformation work. In this blog post, we’re excited to share some of the key findings from our pilot report.
