The digital delivery community in MHCLG is thriving. Across different teams, professions and directorates, we found ourselves returning to many of the same conversations about what good delivery looks like. As a group of Heads of Delivery, we wanted to capture those shared beliefs in one place, so we created our Principles of Delivery.
Business cases help government make decisions about spending public money and delivering public benefit. MHCLG’s Digital Process Improvement team is applying user-centred design to make the business case process simpler, reduce duplication and support better collaboration across government, starting with a reusable triage service.
Share Homes for Ukraine data, our in-house system for managing Homes for Ukraine data turned one this week. In this blog post, we talk about how we recently open-sourced the code for the system and why it matters.
AI is becoming an important part of how we design and deliver digital services. To help product and delivery teams across MHCLG adopt AI more safely and effectively, our Technical Architecture team developed the AI Gateway, a single shared departmental platform that gives teams a secure, consistent and faster way to access approved AI technologies.
The Content Improvement team in MHCLG focuses on making sure internal content across our platforms is accessible and user-friendly, and meets the needs of all colleagues. By treating content as critical infrastructure rather than just a communications tool, we’re helping our colleagues, and the AI tools they use, work more efficiently.
AI is helping planning teams cut through the time-consuming work of consultation analysis. A pilot has been extended with 5 more planning authorities, delivering efficiency gains and freeing officers to focus on judgement and engagement. But success depends on strong governance, good data structure and proper quality assurance.
How do you choose a clear, accessible name for a new service? Find out how the Homes for Ukraine Digital team found a user-centred name that would work long term for its new system for managing Homes for Ukraine data.
Local Transcribe is a new AI-powered tool designed to reduce the administrative burden on frontline staff by capturing conversations, transcribing them and producing draft case notes for review. Built by Local AI in partnership with local government, it aims to save time, improve productivity and give officers more time to focus on supporting residents directly.
Geospatial Foundation Models and their embeddings have emerged as one of the most exciting developments in AI. In this post, the AI Lab in MHCLG introduces the concept of image embeddings and their potential value for a central government department like MHCLG.
The Local AI programme in MHCLG is working with councils and the Local Government Association to support responsible AI adoption in local government. Drawing on insights from recent council drop-in sessions, this blog post shares what we heard and how we’re turning our learnings into practical support for the sector.
