Egle Shaw portrait

Egle Shaw, Service Owner, Digital Connect

From conversations to insights: building Managing Local Conversations

Posted by: , Posted on: - Categories: Tools and processes
Team members working together

The Digital Connect team (formerly Common Tools) in MHCLG builds standardised, reliable and reusable tools and platforms for everyone within the department. They help teams be more efficient and reduce operational costs. Learn how they’ve built Managing Local Conversations, a user-centred internal service that standardises engagement processes and makes insights easier to access.