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Dominic Berry portrait

Dominic Berry, Senior User Researcher, Common Tools as a Service team

Very common tools: what we’ve learnt whilst improving SharePoint

A graphic with the words: SharePoint, library, website and archive written on it.

The Common Tools as a Service team is responsible for building standardised, reliable and reusable tools and platforms for everyone in MHCLG. They help teams to be more efficient, deliver quickly and reduce operational costs. In this post, they share what they're doing to make SharePoint pages easier to navigate and more accessible. 

Design, delivery, and determinism: reflections on the SDinGov conference 2024 

a group photo of conference participants

Back from the recent Service Design in Government 2024 conference in Edinburgh, Dominic, a senior user researcher in MHCLG's Common Tools as a Service team, shares his key takeaways from an event rich with insights on design, delivery, and the use of artificial intelligence.