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Funding Service

Funding Service: why combining self-service with a human touch works best for grant teams 

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a person's hands writing on a piece of paper

In the world of designing and launching new funds, guided self-service will allow grant teams in MHCLG to pick up and re-use established patterns to support grant delivery with minimal input from the department’s Funding Service. Read about examples of guided self-service and the reasons why it’s needed.

Adaptive funding: 8 ways to make funding effective in solving complex problems

Posted by: , Posted on: - Categories: Funding Service, Policy design
a laptop screen showing the 'apply for funding' page on gov.uk

As government programmes continue to tackle many complex challenges, there is an opportunity to evolve our delivery approaches to ensure they are optimally structured to deal with complexity. This post discusses the idea of ‘adaptive funding’, influenced by agile methodologies.

Applying user ecosystem thinking in the Funding Service

Posted by: and , Posted on: - Categories: Design, Funding Service
The 'Rethinking users' book on a table, with some post-it notes next to it

In this post, a policy lead and a user researcher discuss the concept of user ecosystem thinking and how it can be applied by designers in their day-to-day work. This concept and the practical activities we discuss in this post are derived from the book ‘Rethinking Users: A Design Guide to User Ecosystem Thinking’.

Local authorities: join our research panel and improve our funding service

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User writes on post-it during user research session

The Funding Service team is a multi-disciplinary group working hard to transform the delivery of funding to local authorities, charities, community groups, and others across the UK. As part of our work, we’re inviting local authorities to join our funding service research panel.