Elections

Understanding Elections user journeys: lessons from in-person mobile testing 

Posted by: and , Posted on: - Categories: Elections
an image of someone holding a mobile phone showing the register to page on GOV.UK

User researchers in the Elections Digital team are working on initiatives to improve voter registration by making the process simple and accessible. Find out how the team has been improving its understanding of the mobile-first experience of many citizens interacting with digital election services and what they learned along the way.

Democracy matters: join our Elections Digital Team and build great services

Posted by: , Posted on: - Categories: Careers, Elections
a person standing outside a gate with a 'polling station' sign and holding a phone showing a GOV.UK page which is not legible

The Elections Digital Team is hiring! Find out about new opportunities to join the team in product, delivery and user-centred design, and discover what it’s like to work on this impactful programme committed to empowering voters through digital innovation.

Empowering voters: behind the scenes of the Choose My PCC service 

Posted by: , and , Posted on: - Categories: Elections
A picture of a laptop screen showing a webpage from the Choose My PCC service relating to the May 2024 elections

Teams in MHCLG build and run digital services related to elections, including Apply for a photo ID to vote and Register to vote. In this post, the team behind one of the services – Choose My PCC – talks about the work that went into preparing the service for the latest Police (Fire) and Crime …