Understanding Elections user journeys: lessons from in-person mobile testing
Posted by:
Matt Jefford, User Researcher and Ellen Murray, User Researcher, Posted on:
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Categories:
Elections
User researchers in the Elections Digital team are working on initiatives to improve voter registration by making the process simple and accessible. Find out how the team has been improving its understanding of the mobile-first experience of many citizens interacting with digital election services and what they learned along the way.
