https://mhclgdigital.blog.gov.uk/terms/

Blog comments and moderation guidelines

Comments policy

When posting comments, please observe our comments policy:

  • be respectful of others who use this site
  • stay on topic
  • keep comments concise
  • do not use language that is offensive, inflammatory or provocative (this includes, but is not limited to, swearing and obscene or vulgar comments)
  • do not break the law (this includes libel, condoning illegal activity and contempt of court)
  • do not use this site for party-political purposes (this site is owned and managed by the Civil Service so it's inappropriate to engage in party-political activity)
  • do not post personal information or contact details, which may relate to you or other individuals
  • do not impersonate or falsely claim to represent a person or an organisation
  • do not attempt to log on using another user’s account
  • do not make any commercial endorsement or promotion of any product, service or publication not relevant to the discussion

If you are aged 16 or under, please get the permission of your parent or guardian before commenting. Users without this consent are not allowed to comment.

Moderation policy

Blog comments are moderated to check they comply with the MHCLG blog comments policy above. If they don’t comply, they will not be published.

We moderate comments using the following criteria:

 

Is this comment on topic, does it add value to the discussion and can MHCLG answer publicly?

If so, post a timely response within 48 hours.

 

Is this person asking for information or detail relating to another channel, for example, is it a GOV.UK content query?

If so, we'll pass the query on and ensure it is dealt with as quickly as possible. We will update the user on progress.

 

Does this comment raise an issue with a tool or transaction? Or is it reporting a bug or performance problem?

If so, alert the team responsible for fixing the tool, service or issue and tell the user this has been done.

 

Is this comment a rant at MHCLG venting frustration or anger?

If so, STOP, monitor and discuss with the digital engagement team first, referring to this policy.