What it’s like to be a user researcher at MHCLG Digital
Posted by:
James Higgins, User Researcher, Posted on:
-
Categories:
Careers, Homes for Ukraine, Ways of working
User researcher James joined MHCLG Digital just over a year ago, following a few years in the private sector. He shares his journey on the Homes for Ukraine programme, and how user research and starting with the needs of the users is shaping MHCLG products and services, creating a real impact for citizens, and more broadly transforming policy and service design.
