Kate Harries portrait

Kate Harries, Head of User Centred Design, Funding Service

Deliver grant funding and Access grant funding: a digital service built to last 

Posted by: , Posted on: - Categories: Design, Funding Service
A title card with the words 'Deliver grant funding' and 'Access grant funding'

In this blog post, Kate Harries, head of user-centred design for the Funding Service, shares how the team have been creating a new sustainable digital service to provide a more user-centred and data rich experience for grant teams and grant recipients alike.

The future of the Funding Service: solving a whole problem for users 

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The 6 Funding Service principles listed: Design for the seams; Integrate, integrate, integrate; Go wide, not deep; Release new things fast; Be ready for policy changes; Prioritise on multiple user needs

MHCLG's Funding Service is transforming how grants are delivered, saving time and money for the department and the communities we serve. As 2025 draws to a close, learn about the team's progress and ambitious plans for the new year, including creating a more joined up and integrated service that solves a whole problem for users.

Funding Service: how a glossary helps us speak the same language

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A screenshot of the 'Grants glossary' page on GOV.UK

Read about the work content designers in the Funding Service are doing to improve their grants glossary in order to ensure consistency and meet diverse user needs. Find out more about how they’re adding and refining definitions, collaborating across teams, testing updates to improve user experience and how you can get involved.