Kate Harries portrait

Kate Harries, Head of User Centred Design, Funding Service

The future of the Funding Service: solving a whole problem for users 

Posted by: , Posted on: - Categories: Design, Funding Service
The 6 Funding Service principles listed: Design for the seams; Integrate, integrate, integrate; Go wide, not deep; Release new things fast; Be ready for policy changes; Prioritise on multiple user needs

MHCLG's Funding Service is transforming how grants are delivered, saving time and money for the department and the communities we serve. As 2025 draws to a close, learn about the team's progress and ambitious plans for the new year, including creating a more joined up and integrated service that solves a whole problem for users.

Funding Service: how a glossary helps us speak the same language

Posted by: , Posted on: - Categories: Design, Funding Service
A screenshot of the 'Grants glossary' page on GOV.UK

Read about the work content designers in the Funding Service are doing to improve their grants glossary in order to ensure consistency and meet diverse user needs. Find out more about how they’re adding and refining definitions, collaborating across teams, testing updates to improve user experience and how you can get involved.